Delete Account

This page explains how a Vse Dobre user can request deletion of their account and associated data, and exactly what data is removed or kept.

Option 1 — right in the app (fastest)

Deletion happens immediately, no need to wait for a support reply.

1. Open the app and sign in to your account
2. Go to "Profile" — the tab at the bottom of the screen
3. Scroll to the bottom and tap "Delete Account"
4. Confirm the deletion — your account and associated data are removed immediately

Option 2 — if you no longer have access to the app

Email support@vsedobre.in.ua with the subject "Delete account request," and include the phone number, email, or Google account you registered with — this lets us confirm the request is coming from the account owner. We'll delete the account manually within 30 days and email you once it's done.

What gets deleted

Deleting your account permanently removes:

• Your profile: name or nickname, unique user code, profile photo
• Your safety status history ("All good," "Need help," SOS) and timestamps
• Your contacts list and confirmed connections with other users
• Private messages ("Private") with every contact
• Personal notes about contacts (categories, custom phone numbers, "trusted" flags)
• Your sign-in credentials — email, phone number, or Google account link
• Your push-notification token

What's kept, and why

• Messages you sent through the in-app "Feedback" form are kept, but anonymized — the link to your account is removed along with the account itself
• Database backups: deleted data may remain in encrypted backups for a limited technical period, after which it's purged for good along with everything else

Who handles your request

The developer of Vse Dobre. For any questions about data deletion: support@vsedobre.in.ua. The full list and purpose of data we process is in our Privacy Policy.